Privacy Statement

9.1 What is your Privacy Policy ?

Answer. We will never pass on your name or personal information to another business or any 3rd party.

...except as required to conduct business with you as explained below.

We collect information about your purchases to provide our direct mail products and services to you. We usually collect personal information such as name, contact information, delivery details, order and payment details. For your convenience in placing orders online our web site can store a ‘cookie’ on your computer that contains the personal information you have previously entered. If you do not wish this ‘cookie’ to be stored on your computer you should refer to your internet browser’s help function to find out how to turn this feature off.  If you do not provide the information required by us it will affect our ability to provide you with our products and services.

Your personal information is required to fulfil your order, process required payments and keep you informed of the products and services we provide. We need to provide your information to other parties in order for them to fulfil services on our behalf as part of us providing our products and services to you. If we do this we require these parties to protect your information in the same way we do. The types of organisations we need to disclose your personal information to include:

• ...Australia Post and private delivery companies who deliver your order on our behalf;
• ....Service providers involved in our electronic banking and e-commerce processes in respect of processing orders and the associated payments.

You can request access to the personal information we hold about you. You may ask us at anytime to correct this information where you believe it is incorrect or out of date. To access the personal information we hold about you please contact us detailing the information you would like to know. Once we have confirmed your identity we will endeavour to respond to your request as quickly as possible.

If you have a complaint about our Privacy Statement or its application then please detail your complaint in writing  to:

Privacy Officer

Paradise Distributors

9 Paradise Place Nambour Qld 4560  

44

3/Western Australia & Northern Terriitory

3.1  Do you do the Plant Quarantine Procedures necessary to legally send plants to Western Australia & the Northern Territory.

Answer. Yes we do.

3.2 When do you send to WA & the NT ?

Answer. Approximately every 5-6 weeks.The dates for sending are shown in each new catalogue & in the freight section.We usually send on a Thursday & they will keep travelling all weekend to get to you.

3.3 What is the route to WA ?

Answer. We send on a Thursday usually if going by road, so the parcel picks up the fastest connections over the Nullabor to Perth for WA. They go Nambour to Brsbane overnite by truck to Parkes NSW same nite....to Indian Pacific Train Friday morning to reach Perth by train by Wednesday & inspection at mail centre & on forwarding.

3.4 Do you recommend Express Post for WA & NT ?

Answer. A4